Return and Refund Policy

  • Right of Withdrawal :

    • The customer has 14 days from receipt of the product to exercise his right of withdrawal without having to provide a reason.
    • To exercise this right, the customer must contact Time2Seiko at contact@time2seiko.fr to obtain a withdrawal form.
  • Return Conditions :

    • Returned items must be in new, unused condition and in their original packaging.
    • Personalized products cannot be returned or refunded, except in the case of a manufacturing defect.
  • Refund Procedure :

    • After receiving and verifying the returned items, Time2Seiko will refund the amount of the order, excluding return costs, within 14 days.
    • The refund will be made via the same payment method used during the purchase.